So I bought one of Globe Telecom’s pocket wi-fi devices 3 days ago. But I was told it cannot be activated because they are undergoing “system enhancement”, but will have it activated within 24 hours. Bet you can guess why I’m writing this post.
72 HOURS LATER, IT’S STILL NOT ACTIVATED!
I called after 24 hours to ask why it’s not activated. Guess what they told me; “Sorry sir, we’re undergoing system enhancement. Your device will be activated within 24 hours.” And I could just see the blank stare happening on the face of the complete imbecile on the other end of the phone line when I told the brain dead idiot that is what they told me 24 hours ago. So now it’s another 24 hours?
Called again 24 hours later. Had a major case of deja vu.
So I like to look at the positive side of things. At least this gives me something to feed my blog.
The next day I make a trip down to the Globe office. I was in a complete state of irritation as I so often am in this country, and I was just way too frustrated to hold back. Here is what I told them:
“So I know you brainless lie spewing turds love to use fancy phrases and cool sounding slogans, but you forget one thing: TO ACTUALLY DO WHAT YOU SAY!!! Three years ago it was “system improvements” every week that I called and complained about your pathetic unreliable service. Last year it was “system upgrading” every week when I called to complain about your pathetic unreliable service. Now the new fecal matter that projectiles from your mouths is “system enhancement”.
But what you don’t realize is, for the 3 years you have been “improving”, “upgrading”, and “enhancing”, your service has been the same shitty, pathetic, disruptive, unreliable RIP OFF that it remains today. I would think that all this “upgrading” and “enhancing”, there would be at the very least some measurable, slightly noticeable improvement. I am here to tell you that all your enhancements, upgrades, and improvements do NOTHING MORE than inconvenience the customers. Maybe if you did less “enhancing”, you could reduce the number of times you have to say “sorry sir”!!!!!
The level of utter incompetence and complete ignorance to anything remotely resembling customer service in this pathetic country boggles the mind and goes way beyond anything I could call human. I’ve never seen a country of people be so god damned “god fearing” and at the same time be so fucking dishonest and corrupt. Lies spew from your mouths as easily and freely as diarrhea flows from your ass after eating that pork and chicken you left out on the table all night long.Published in