Another one I did not write, but came in as an unnamed user submitted post. ~FiloFail
It is no wonder they are losing the battle about management and organisation. Recently had to go to Bureau Of Immigration (Intramuros) to have my card checked. Well everything went fine, the ladies at the counter smiled and were helpful.
Then the lady noticed some twit immigration officer at the airport (NAIA) had written in the wrong detail over the top of the stamp.
So I was sent upstairs. After about a 45 minute wait out comes Mr totally inept and totally stupid and says to me “you have to fix it”. But but but, it is your mistake, not mine. Sorry, too bad or something like that. Ok so now the fun begins. About 5 hours later it was fixed.
The turkey at immigration says: Go and get and pay for photocopies in duplicate of about five pages of my passport; and go to another window downstairs and get a printout of my entrances and exits; then fill in the application form, there are two of them; then go to another window and hop on one foot for a while; then take documents to window C and then come upstairs to get passport back when its processed.
They use a printer made in about 1990 – so slow – and the computers and printers are not linked, so upstairs downstairs change rooms wait etc etc….
Filled out two application forms.
Filed the forms, and then they get it back from the person who reads and staples and prints or something equally important. Guess what! The stapler man forgot to pass it to the man at the window, or woman whatever. So sit and wait for more than 1.5 hours and the docs are apparently sitting, done and dusted, just waiting on the table behind, not alongside. Spoke to a poor young Aussie waiting with me, he was seriously pissed, same thing, an Immigration mistake using the wrong stamp and he has to do the running.
Well, later I was getting pissed, and spoke to an information officer, he says. “just leave, what are they going to do, stop you leaving, not at all, its better exit fees because you have a card”. Should have taken his advice but it was too late by then.
No wonder nothing works, overstaffed, antiquated equipment, not linked, too many bits of paper.Published in