How many times, when calling to report speed issues, or outtages, have you gotten the standard “Please allow 24 to 48 hours to correct this problem”
Then after 48 hours, problem remains unsolved, so you call again, and you get, “we will follow up on that and get back to you within 24 hours.
Then after 24 hours, nobody has gotten back to you, and the problem is still unsolved, so you call again, and get another stupid fucking “we’ll follow up on that”. So I ask, “Oh so you’re going to follow up on the follow up that you didn’t really follow up on?”
24 hours pass again, you call and now they’re going to follow up on the follow up on the follow up. And it just goes on and on until by chance your connection manages to come back on after a week or so.
Then you refuse to pay the full amount of your bill because you went a week without service, then they threaten to cut off your service. I say “what service?” I’m supposed to pay my bill but you don’t have to deliver the services as promised?
How very typically stupid of filipinos. Idiots.Published in