I’ve been a Sky Cable customer for a little over a year now, and I must admit, as far as downtime, there isn’t much of it. At least not nearly as much as Cignal Satellite TV. But there is still a major “Flip Factor” going on there, as expected. First of all, DON’T GET THEIR CABLE INTERNET, IT’S A COMPLETE WASH. IT’S A COMPLETE AND UTTER FAILURE. IT’S WORTHLESS. It’s like paying for internet service, BUT NOT GETTING ANY! But for the Cable TV, probably the best I’ve experienced, with one significant gripe.
Their on screen program guide is constantly showing “no schedule”. The idiots just can’t seem to keep the schedule up. So you cannot see what’s on. The idiots You just gotta flip through the channels and find something to watch. Then when you call them and remind them that part of the service is the program guide, and they are FAILING to provide FULL SERVICE, you get the typical lame excuses. And quite frankly, I don’t care what their excuse is, I’m not fully getting what I’m paying for, therefore, whatever the reason, I want a discount applied to my next bill. “Sir, promise we’ll have the scheduled programs up by 8pm.” Well guess what….by 11pm, still no schedule.
It’s just the typical Filipino incompetence, lies, broken promises and unprofessionalism you can expect anywhere in Philippines. It’s just more Filipino TALK, but no ACTION. Filipinos LOVE to make up catchy slogans, but are completely incapable of making the slogans a reality. Filipino companies love to make Facebook pages and boast themselves, while all you actually get is typical Filipino failure, shitty customer service, and sheer incompetence. They sure do love to make claims, but not fulfill them.