Sky Cable local offices do not install telephones. But thank god they have a “CUSTOMER SERVICE HOTLINE”. I say “thank god” because customer service in Philippines is as NON-EXISTENT as any god.
Ever since the installation of Sky Cable at my home, it has been exactly as I fully expected; UTTER STUPIDITY AND INCOMPETENCE. It wasn’t until I filed a complaint with the DTI that I got something done about the cable TV issue. It was the ordinary, typical Filipino stupidity of the brochure which had channel discrepancies printed. I was expecting to get a couple particular channels which showed in the package I signed up for.
“Sorry Sir, that package is only available in Manila”
Well how very fucking typical of the DUMB-ASS FILIPINO to distribute brochures in CEBU which offer packages only available in MANILA. I demanded either the package I signed up for, or an adjusted bill. Either one would be acceptable. I just WANT WHAT THE FUCK I WAS LEAD TO BELIEVE I WAS GETTING, OR SIMPLY GET WHAT I’M PAYING FOR. And this is SUCH A DIFFICULT CONCEPT FOR ANY FILIPINO TO UNDERSTAND. This is why the Filipino is so god damned fucking stupid.
It wasn’t until Sky Cable was contacted by DTI regarding my complaint that they decided to actually resolve the issue. WHAT A BUNCH OF TYPICAL FILIPINO IMBECILES.
Once again, Filipinos claim such pride, yet that pride goes no further than their lying lips. What a shame.
Filipino Pride is all about covering up their shameful behavior!
Now let’s go back to Sky Cable’s “CUSTOMER SERVICE HOTLINE”.
This is the biggest stupidity of all. I have called the customer service hotline at least 4 times since my installation with legitimate complaints about service failures.
VIRTUALLY 100% OF THE TIME, I was told by the “customer service hotline” to GO to my local office to complain.
“Can’t I just call them??”
“They don’t have a phone sir.”
As we have all seen with virtually any business in Philippines, the Filipino cannot form any concept of customer service. And for the Filipino who stupidly wishes to defend them, I pose these questions:
If the purpose of a ”customer service hotline” is to simply tell you to go physically to your local office is not FUCKING STUPID, WHAT WOULD YOU CALL IT?
What kind of company who claims to offer customer service DOESN’T PUT A PHONE IN THEIR OFFICE TO TAKE SERVICE FAILURE REPORTS/COMPLAINTS??? If that isn’t the height of complete stupidity, what would you call it then?
I’m currently paying for the 10mbps broadband. My connection has NEVER gone above 3mbps. When I call to complain, they argue.
Yet these Filipino idiots will vomit Pinoy Pride all day long from their lips. But the eyes of the world see nothing but shame in them. It’s just more ass-backwards thinking. They function and operate so shamefully, and they call it Pride.
In the words of FAFI,
FILIPINOS ARE FUCKING IDIOTS!!!