I have managed businesses all my life. On two occasions, I have managed retail business which involve cash transactions. Who’s responsibility is it to provide the correct change? Well, if you’re not a stupid fucking idiot, you would know that it’s the SELLER’S responsibility to provide proper change in a cash transaction.
But I would estimate that 50% of the time when I buy something or ride a taxi, and give them a 500 peso bill or 1000 peso bill, they claim to not have change. Taxi’s have been driving around all day long, taking money from customers, and they don’t have change???? What the fuck kind of service is that??? I tell them they better find change if they want to get paid. Filipinos are such idiots.
Paying the bill at a restaurant, I give 1000 note, they return with only PART of the change, and ask “do you have 100 pesos sir?” WHAT THE FUCK??? How many times are we going to go back and forth before the transaction is completed??? It’s a fucking restaurant with cash transactions going on all day long, and they don’t have proper change, and have to make 2 trips to complete a simple cash transaction??
I tell them, “NO, You’re inconveniencing me, your customer, with haggling over change. If I had exact amount, I would have given it in the first place. It is YOUR responsibility to provide proper change for any cash transaction.”
There is absolutely no sense of customer convenience in Philippines. Such NON-consideration and ignorance is rampant. If you want people’s business, ACT LIKE IT! Don’t inconvenience your customers! Be prepared always to provide change to them no matter what, and don’t go asking them for smaller bill or anything. It’s called responsibility and customer service. Something which is completely ignored in this country of morons.Published in