Post by Andrew Harrison.
Sky Cable local offices do not install telephones. But thank god they have a “CUSTOMER SERVICE HOTLINE”. I say “thank god” because customer service in Philippines is as NON-EXISTENT as any god. Ever since the installation of Sky Cable at my home, it has been exactly as I fully expected; UTTER STUPIDITY AND INCOMPETENCE. It […]
I guess maybe the title of this article might be a tiny bit overstated lang. As I was writing in the title, I did think of ONE thing that seems to be of the utmost importance to the average young Filipino; GETTING THE FUCK OUT OF HERE seems to be the primary life goal. Most […]
PLDT Sucks Because It’s Run By Filipinos. All “Follow Up” But NO “Follow Through”.
Again. The stupid Filipinos can’t even supply their own people with the biggest of life’s need: WATER. I stepped into the shower at 11:30pm before bed, turn on the water….and there was no water. Unbelievable. So I call the water company and I bet you know what they said. “There is no problem sir, the […]
After 5 years of dealing with consistent, ongoing service failures from PLDT, I would say I am well versed in how they operate. They operate Filipino style; with failed logic, non-accountability, irresponsibility, and with no sense of obligation to provide their customers a fair value for the money paid (much less to provide the service […]
PLDT really has no interest in customer service. My internet package is supposed to give me 10mbps speed. Lately I’ve had frequent disconnections and ridiculously slow speeds. I’ve been dealing with PLDT for years. Their “technicians” are under-qualified and pretty fuckin’ stupid. Ever wonder why PLDT reports record profits? BECAUSE THEY SAVE MONEY BY NOT […]
Do you call 171 to report and complain? Do you demand a rebate for their failure to deliver services? According to DTI, you are entitled to a rebate when they fail to deliver the service you’re paying for. Or do you just simply blog it and continue to pay your bill in full? If you […]
How many times, when calling to report speed issues, or outtages, have you gotten the standard “Please allow 24 to 48 hours to correct this problem” Then after 48 hours, problem remains unsolved, so you call again, and you get, “we will follow up on that and get back to you within 24 hours. Then […]
Globe Telecom, Inc., one of the Philippines’ top telecommunications companies, has pioneered services in different ways, including delivery of the newest technologies. Its innovative G-Cash SMS-based service enables money transfers and purchases and payments via mobile phones. It has made Internet connection possible on handheld devices, first through GPRS, and later through Mobile Broadband 3G […]
Ok, so as usual, got shitty service with my Globe internet connection. (It’s usual to have shitty service pretty much with anything in Philippines). But anyway, I’ve been dealing with the dynamic IP address connection, and about half the time, I have selective browsing issues (that’s where you can’t access some websites from a particular […]
PLDT (Philippine Long Distance Telephone) has made me laugh so hard so many times, simply because they are so stupid it’s funny. They provide my telephone and DSL internet connection. All providers here can’t maintain a decent connection, and they’re all crappy, but PLDT least crappy of them all, so I go with them. Ok, […]